Sky Accessibility
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The Sky VIP rewards ramp up for longer-serving customers and include new preview channel Sky Atlantic VIP, access to new Sky technology, including free set-up for Sky Fibre, free Sky Go Extra. Help with the new Sky Go app, including how to set up Sky Go, watch Sky Go, fix a problem or manage devices and settings.
We're committed to ensuring that all our products and services are fully inclusive and easy for everyone to use. So, if you or someone you know has a disability, or might just benefit from some additional support or custom features, take a look at what we have to offer.
Wild Animal Babies
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Register for our services
We want you to get the most from Sky so we offer a number of services for our customers with accessibility requirements, like alternative billing formats including braille, large print and audio CD. We have other ways of contacting us too, like British Sign Language via an interpreter or Text Phone. And we’re trained to support Power of Attorney accounts. We also offer a messaging service. Please let us know if you need any extra assistance or would like to register your account with us.
Collaborations
We work with people and organisations who keep us learning and improving. For example, the Royal National Institute for the Blind share their expertise on our Sky box display, our apps and websites. Action on Hearing Loss supported us when we launched subtitles on demand, helping us test our service with people affected by hearing loss. And Dementia Friends trained us to make sure we offer the best support to people affected by dementia.
TV Highlights
Intergalactic Series 1 Episode 1
Sky 1
30th April 2:00AM
Audio Description & Subtitles
New & Exclusive. In the outskirts of outer space, a fearless young cop and galactic pilot finds her life change forever when accused of treason. Sky original drama.
Audio Description by Kenneth Blair
An American Pickle
Sky Cinema Premiere
30th April 8:00AM
Audio Description & Subtitles
Preserved in brine for a century, an Orthodox Jewish factory worker wakes up and tries to find his great-grandson. Comedy drama starring Seth Rogen. (2020) (85 mins)
Audio Description by Tacye Lynette
The Good Doctor Series 1-3
Subtitles
Freddie Highmore stars in a top-drawer medical drama as an autistic surgeon facing the challenge of defying his colleagues' expectations at a prestigious hospital's surgery unit.
Available until 30/09/21
With a huge selection of entertainment, movie and sports channels to choose from, it's easy to see why Sky TV is so popular. But the prices for a full Sky subscription can be eye-watering.
While the lure of shows such as Westworld and Game of Thrones can be appealing, the thought of being tied in to an expensive contract can feel off-putting. The good news is you don't have to take out a long Sky subscription to watch Sky channels.
Read on for more information on TV services that will let you watch Sky TV without a Sky subscription, including Now TV, Virgin Media and TalkTalk.
Use our round up of the best and worst TV and broadband providers to discover how satisfied Sky customers are in comparison to those with other suppliers.
Try Now TV
Now TV is an internet TV streaming service powered by Sky. It offers live streaming and on-demand content from popular Sky channels - so, you can watch Sky shows as they're going out live, or catch up on them at a later date.
Crucially, you don't have to be a Sky subscriber to use Now TV. Instead you simply buy 'passes' for a day, week or month to access the channels that you want. When your pass expires it rolls over into a monthly subscription fee, but you can cancel at any time. See how Now TV compares to popular streaming services like Netflix and Amazon Prime, using our TV streaming service reviews.
Streaming services broadcast over the internet, so you don't need a satellite dish to watch Now TV (though you do need a broadband connection of at least 2.5Mbps or a mobile signal of 180Kbps if you plan to watch using 3G or 4G).
You'll also need a device that can use the Now TV app. Some smart TVs come with this preinstalled, but if yours doesn't, you can watch Now TV in a few different ways.
One of the easiest, cheapest ways to watch Now TV is to buy a dedicated Sky Now TV box or smart stick, which cost as little as £15. This may even include a trial of free passes to watch the content, which in effect pays for the cost of the Now TV box itself.
A YouTube box will also give you access to the Now TV app - or you can install the app on a tablet, smartphone or PC.
Find out more in our guide: What is Now TV?
Add Sky channels to a service from another provider
If you've already got a TV subscription with a different provider, such as Virgin Media or BT TV, you can add most of Sky's channels to these services.
To do this, you add a 'bolt on' to your existing pay TV service. For example, you can pay BT £16 a month to add 11 Sky Movie channels to your package. There's usually no contract to do this, you just pay on a monthly basis.
If you're looking for some channels to keep the little ones happy, you can simply add children's channels to yourTV and broadband bundle - for example TalkTalk's Kids Boost adds nine children's channels, including Nickelodeon, Boomerang and Cartoon Network.
Use a shared Sky subscription
If a friend or family member already subscribes to Sky, then you can register as a secondary user and still watch Sky shows.
Now TV (see above), for example, allows you to register up to four compatible devices (such as a Now TV box, a laptop, or a tablet). The service lets you watch programmes on two devices at the same time, so four members of an extended family won't all be able to tune into Game of Thrones simultaneously on different devices.
Alternatively, Sky Go is a streaming service that allows Sky subscribers to watch programmes away from the home. This lets Sky customers register two devices (or four, if you pay more for Sky Go Extra).
In effect, this would let you log in to watch Sky programming if you used the account details of a family member who has a Sky subscription. However, users are meant to be part of the same household as the primary Sky account holder, according to Sky.
Read our Sky TV and broadband review to find out what Sky customers had to say about the service they receive in our latest satisfaction survey.
...or, stick with Freeview
If you decide that none of the above options work for you, then one alternative is to stick with Freeview. It may not offer the same sports or movie range as Sky, but it still gives you a huge selection of channels for no cost at all (other than the charge for a TV licence).
With the addition of a Freeview PVR, you can pause, rewind and record live TV, as well as setting a planner and series-link. These are all features you would get with a Sky box. You won't, however, have access to the same sports, movies and entertainment channels. Head to our round-up of the Best Buy Freeview PVRs to see which models impressed the experts in our lab.
Sky Customer Service Email
If that's not enough for you, and you want even more channels, then Freesat offers more than 200 channels and on-demand TV from the likes of the BBC and ITV. To get it, you just need a Freesat box or a TV with Freesat built-in, plus a Freesat satellite dish. As with Freeview, there's no ongoing subscription cost. Read in depth reviews of all the latest models using our Freesat PVRs and set top box reviews.
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